Returns & Exchanges
At Shapellx, we want you to feel confident and comfortable in your shapewear, which is why we offer a 60-day window for easy returns and exchanges on all eligible items. Please ensure products are unworn, unwashed, and in their original packaging with all tags attached to qualify for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
Ship the Package
Drop off your package at any authorized carrier location, ensuring the tracking information is scanned for your records.
Receive Your Refund
After our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing